Frequently Asked Questions

If your goal is to view the video as large as possible on your current screen, check out this FAQ about making videos "full screen".

If you'd like to show your laptop screen on your TV or a bigger monitor, you can do so using cables that are compatible with both devices.

Step 1: Find the Right Cable

First, you need to identify what ports (connection holes) your laptop and TV have. Look for rectangular or square-shaped openings on the sides of your laptop and back/sides of your TV.

HDMI (Most Common)

• What it looks like: Flat port that slightly wider than the the width of a USB port.

• Why it's best: Carries both video and audio in one cable

• Cable needed: Standard HDMI cable (both ends look the same)

• Found on: Most laptops and TVs made after 2010

USB-C (Newer Laptops)

• What it looks like: Small port with rounded edges.

• Cable needed: USB-C to HDMI cable or adapter or a USB-C to USB-C if your monitor is newer

• Found on: Many newer laptops, especially MacBook devices and thin Windows laptops

DisplayPort (Less Common)

• What it looks like: Rectangular with one angled corner

• Cable needed: DisplayPort to HDMI cable

• Found on: Some business laptops and gaming computers

VGA (Older Connections)

• What it looks like: Blue port with 15 small holes

• Cable needed: VGA cable (only carries video, not audio)

• Found on: Older laptops and TVs

Step 2: Connect the Cable

1. Turn off both devices (not required, but safer for older equipment)

2. Plug one end into your laptop - push gently but firmly until it clicks or sits flush

3. Plug the other end into your TV - look for HDMI ports labeled "HDMI 1", "HDMI 2", and so on

4. Remember which HDMI port you used (you'll need this for the next step)

Step 3: Switch Your TV Input

Your TV needs to know to look for the laptop signal instead of cable/satellite.

1. Turn on your TV

2. Find your TV remote and look for: "Input", "Source" ,"HDMI" or a button with arrows pointing into a rectangle

3. Press this button - you'll see a menu showing different input options

4. Select the HDMI port you plugged into (like "HDMI 1" or "HDMI 2")

5. Wait a few seconds - your laptop screen should appear on the TV

Step 4: Adjust the Laptop Display Settings

For Windows Laptops:

1. Right-click on empty desktop space

2. Click "Display settings"

3. Look for "Multiple displays" section

4. Choose one option:

   • "Duplicate these displays" - the same thing shows on both screens

   • "Extend these displays" - the TV becomes extra screen space

   • "Show only on 2" - only the TV shows your desktop

For Mac Laptops:

1. Click the Apple logo in top-left corner

2. Select "System Preferences" or "System Settings"

3. Click "Displays"

4. Choose your preference:

   • "Mirror displays" - the same shows on both screens

   • Uncheck "Mirror displays" - the TV becomes extra screen space

Click the Play button in the center to start the video.

Once the video starts, the tool bar will appear at the bottom of the video window. Click on the full-screen icon on the bottom right. (See yellow circle below)

If you'd like to go back to the smaller size, hover over the video with your cursor and click the same button again.

Yes! As long as you're connected to the Internet, you can watch the videos.

A larger screen will give you a better experience, but a table or mobile phone are viable options.

Tip: If using a mobile phone, and not connected to wifi, select a lower quality level so you use less data and have a smoother experience.

Here's how to change the quality level of the video.

For a bigger screen experience from your phone, check out the instructions to cast your phone's screen to your TV.

If you encounter difficulty, please reach out using the chat on the bottom right of your screen or by contacting us by phone or email.

Great question! Casting lets you wirelessly display content from your phone or tablet directly on your TV screen.

Here's how to do it:

Android Devices

Using Google Cast (Chromecast)

1. Connect your Android device and TV to the same Wi-Fi network

2. Open a cast-compatible app (YouTube, Netflix, Spotify, etc.)

3. Look for the cast icon (rectangle with Wi-Fi symbol in corner)

4. Tap the cast icon and select your TV from the list

5. Your content will appear on the TV screen

Screen Mirroring

1. Swipe down from the top of your screen twice to open Quick Settings

2. Look for "Cast," "Screen Mirroring," or "Smart View"

3. Tap it and select your TV from available devices

4. Your entire phone screen will mirror on the TV

iOS Devices (iPhone/iPad)

Using AirPlay

1. Ensure your iOS device and TV/Apple TV are on the same Wi-Fi network

2. Open Control Center (swipe down from top-right on newer iPhones, up from bottom on older models)

3. Tap "Screen Mirroring" or the AirPlay icon

4. Select your Apple TV or AirPlay-compatible TV

5. Enter the code that appears on your TV screen if prompted

TV Settings by Popular Brands

Samsung TVs

• Android: Use "Smart View" in Quick Settings

• iOS: Use AirPlay (available on 2018+ Samsung smart TVs)

LG TVs

• Android: Use "Cast" or download LG's ThinQ app

• iOS: Use AirPlay (available on 2019+ LG smart TVs)

Sony TVs

• Most Sony smart TVs support Google Cast natively

• Look for "Android TV" or "Google TV" - these work seamlessly with Android casting

Roku TVs

• Use the Roku mobile app for both Android and iOS

• Or use built-in casting features if your Roku supports Miracast (Android) or AirPlay (iOS)

Troubleshooting Tips

If casting isn't working, make sure both devices are connected to the same Wi-Fi network, restart both your phone and TV, and check that your TV's casting feature is enabled in its settings menu. Some older TVs may need a separate streaming device like Chromecast or Apple TV to enable casting functionality.

We're sorry it doesn't quite look right. We've tested with different browsers and settings, but so many variations that it's bound to happen.

Most mobile browsers have an option to view the desktop version. Look for this in your browser's menu. This might be the solution for you. You'll see the full page and you'll be able to zoom in.

Almost all videos are 4K, a very high quality. 4K, however, requires more data to flow, so it may not be ideal for everyone. The video viewer defaults to AUTO, which should work for most folks.

Steps:

1. Open a video

2. Click on the Gear symbol on the bottom right (see yellow circle on image below)

3. Then on Quality

4. Select the level you prefer

If you have a very fast internet connection, you can select 2160p which is 4K. This will show richer, more detailed content.

If you're connection is not as fast or it is spotty at the moment, you can select a lower number. 1080p is still very good quality. 720p will look good, but the difference will be notable.

The Gear symbol will also lead you to where you can adjust the speed of the video.