Privacy Policy

What This Privacy Policy Covers

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This policy applies only to our website and the personal information we collect via this site. It does not apply to any third-party site or service linked to our website or recommended or referred by our website, or by our personnel.

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This privacy policy describes the treatment of information provided or collected that you give us when using the https://www.jointhepedalproject.com/ website (the “Website”) and accessing any of the services we offer. You must be at least 18 years old to register or subscribe for services because these services are available only to individuals who can form legally binding contracts under applicable law.

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The Type of Information We Collect

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We receive, collect and store any information you enter on the Website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your device to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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We collect the following categories of information:

• Personal Information: Provided when you subscribe to services, including but not limited to your first name, surname, country of residence, phone number and email address.

• Messaging Information: Information sent within the help chat, or via email.

• Location Information: Provided by a mobile device or associated with an IP address when visiting our sites or using our applications.

• Usage and Technical Data: Data such as device identifiers or IP addresses when visiting our sites, using our applications on third-party sites, or opening emails we send.

 

Security

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We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you online. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.

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Our company relies on Stripe to securely handle payment processing. No one at The Pedal Project has access to your credit card information. To review Stripe’s privacy policies, click here.

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How We Collect Your Information

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We collect information you provide when provided to sign up for services, or provided to contact us. If you provide information on a third-party site or platform, the information may be separately collected by the third-party site or platform and is subject to its privacy practices.

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Privacy choices made on third-party sites or platforms do not apply to information collected directly through our applications.

We also collect information through technology, such as cookies, Flash cookies, and Web beacons, when visiting our sites and applications or using our applications on third-party sites or platforms.

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We may acquire information from other trusted sources to update or supplement the information provided or collected automatically, where local law requires authorization for the third party to share information with us.

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Cookies

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A cookie is a very small text file placed on your computer. Our site may use cookies to retrieve stored information, prevent you from having to provide the same information repeatedly, and tailor our content and services to suit your needs effectively. Cookies help us to:

• Understand browsing habits on our website.

• Track the number of visitors and pages visited on this website.

• Remember you upon return to our website.

Most browsers allow customers to set preferences to show a warning each time a cookie request is received or not accept cookies. However, to make your experience as convenient as possible, we recommend enabling cookies.

For further information on cookies, we recommend visiting www.allaboutcookies.org.

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Use of Your Information

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We only collect information that is reasonably necessary for the purpose of making the site and the services functional, enjoyable and sustainable including the following purposes:

• Services: To provide and operate the Services offered to the user.

• Communication: To communicate with the user about your account, transactions, and changes to our policies.

• Marketing and Offers: To inform the user of promotions or offers related to the Service.

• Personalized Content: To personalize content and experiences including service-related notices and milestone notifications.

• Optimization: To optimize or improve our products, services, and operations.

• Security and Compliance: To detect, investigate, and prevent policy violations or illegal activities.

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Sharing Your Information

We do not share your personal information except in limited circumstances, including:

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Service Providers: When companies perform services on our behalf, such as website hosting on Wix.com or payment processing through Stripe, necessary information will be shared with the service provider. Please note that our service providers are located in jurisdictions around the world and we may send your personal information across state lines or internationally so that these companies are able to provide their services.

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Legal and Safety Purposes: We may be required to disclose personal information for legal purposes including disclosures to regulatory authorities, law enforcement agencies, government agencies, or through other legal processes. We may also share information when we believe it's necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect us, our customers or others.

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We may use your IP address to diagnose problems with our servers, administer our websites, and estimate the total number of internet users visiting from certain locations.

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Controls and Choices

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You have the right to control how your personal information is used. In accordance with local law, you may:

• Correct, Update, and Delete Information: Modify your registration account information.

• Marketing Preferences: Change choices for receiving various types of marketing materials.

• Access Information: Request access to the personal information we hold, and request amendments or deletions as needed.

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Please contact us with any questions regarding your privacy choices. Please use the email address:  

team@jointhepedalproject.com 

 

Or send mail via post to:

The Pedal Project

2103 Coral Way, Suite 202

Miami, Florida 33145

United States

 

Changes to the Policy

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We reserve the right to modify this Privacy Policy at any time. It is your responsibility to regularly review this Policy to stay informed of any updates. Any changes or clarifications will take effect immediately upon being posted. If we make significant changes to this Policy, we will notify you here, ensuring that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose or use it.

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